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Hiring for A.M || Billing & Collections || Noida Noida for Exp. 4 - 9 Years at EXL Services.com ( I (Delhi Job)

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Job Description: For an early turnaround share CV @ [email protected] Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. Providing coaching and feedback to team members to enable them to improve their performance Handling Escalation Provide inputs on process and system to the team Exposure to Cash application, Billing & Invoicing process is must Responsible to achieve team production targets and maintain SLAs & KPIs This job may involve some international travel for client meeting and due-diligence, Knowledge transfer and migration of new processes. Hence, the candidate must possess a valid passport. Work Experience Requirements Accounting Graduate with 3+ of experience in Billing & Collection Should have fair knowledge of P& C Insurance business Must have worked on OTC module of SAP or similar platform Master in MS excel understands macros, file linkages etc. Essential Functions Review daily transactions & monitor completion of work Transaction Monitoring Productivity Improvement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and information security standards Management reporting and oversight Mentoring team of executives for checking, verifying, and validating data to ensure all details are correctly mentioned Driving Quality initiatives in the process to attain measurable positive results Create reports on a daily, weekly & monthly basis for performance review with the onshore team Conduct quality audits from a sample of transactions Giving training to new team member Communicate with the internal teams within the client area for any further information required for completing transactions Capture metrics in the process & analyze trends to take proactive measures Maintain updates folder by documenting new scenarios in the process & revise process documents Have business reviews with the clients & internal management Ensure the quality of the transactions is in compliance with predefined parameters


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Posted on: Wednesday, 20 February, 2019  03:46
Expires On: Sunday, 03 April, 2022  18:30

 
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